Privacy Policy

Ledgendry is a B2B tool for trade and service businesses. We collect the account details needed to sign you in, the business data you choose to enter, and the payment metadata needed to process payments. We do not track your location or use technician telematics, and we never use your business data for advertising. We use Google Analytics to count visits to our public website pages, but only with your consent and never inside the app. We plan to add advertising cookies (Google, Meta) to measure our ads, also only with your consent; they are not active today. Collecting less is a deliberate design choice.

Ledgendry serves contractor businesses (each, a "tenant"). When a tenant enters information about their own clients (names, addresses, contact details, job notes), the tenant is the controller of that information and Ledgendry acts as a processor, handling it on the tenant's behalf and on their instructions to provide the Service.

For the tenant's own account information (the name and email of the person who signs up), Ledgendry acts as the controller. If you are the client of a business that uses Ledgendry and you want your information accessed, corrected, or deleted, please contact that business: they control that data; we assist them as their processor.

We collect and process only the following:

• Account identity (via Clerk). Your name and email, and the login/session credentials used to authenticate you.
• Business data you enter (in our database). Your company details, clients, jobs, estimates, and invoices. This may include personal information about your clients that you choose to enter, for which you are the controller.
• Payment metadata (via Stripe Connect). Information needed to process invoice payments and payouts. Stripe holds the actual card and bank details. We do not store full card numbers.
• Transactional email (via Resend). Recipient email addresses and message contents when the Service sends invoices, estimates, or notifications on your behalf.
• Error monitoring (via Sentry). Technical details about errors and your browser. When an error happens, a masked replay of the screen activity around it is recorded; all text and inputs are hidden and images are blocked. Nothing is recorded on sign-in, sign-up, or the public quote and payment pages.
• Basic operational logs. Limited technical information needed to run, secure, and troubleshoot the Service.

Image hosting through Cloudinary is planned but not yet active. When it ships, uploaded images attached to jobs or line items will be stored there, and we will update this policy and our subprocessor list accordingly.

We want to be plain about this because it is unusual in our industry. Ledgendry does not: track your GPS or location; use technician or vehicle telematics; or use the business data you enter for advertising. We do not run any advertising, marketing, or cross-site tracking cookies today. Website analytics (Google Analytics) runs on our public website pages only, never inside the app, and only with your consent. We plan to add advertising cookies (Google, Meta) in the future, and if we do they will also load only with your consent. See the Cookies and your consent section below. Until you opt in, there is nothing to opt out of.

We use the information above to provide and maintain the Service, to authenticate you and keep your account secure, to process payments you initiate, to send transactional messages you ask us to send, to provide support, and to comply with our legal obligations. We do not use your business data for advertising.

We rely on a small set of trusted vendors to run the Service. Each handles only the data needed for its role. The current list (Clerk, Railway/PostgreSQL, Stripe, Resend, Sentry, Cloudinary (planned), our AI provider, Google Analytics (public website pages only, loaded only with your consent), and the advertising vendors Google Ads and Meta (planned, and loaded only with your consent)) is published on our Subprocessors page. If your workspace turns on Ledgendry AI, the questions you type in the Help chat are sent to our AI provider to produce an answer. When a workspace turns on the Image titles add-on, photos uploaded to estimates and feedback are sent to the same vendor to write a short title.

Essential cookies (always on). Unless you opt in to more, the only cookies we set are strictly-necessary, first-party cookies: the authentication and session cookies set by Clerk to keep you signed in and your account secure. These are required to operate the Service, so blocking them may prevent you from signing in.

Analytics cookies (only with consent). We use Google Analytics for website analytics on our public website pages only (the home page and these legal pages). It records page views and approximate location, with IP addresses anonymized and advertising features turned off. It never runs inside the app, on sign-in or sign-up, or on the quote and payment pages your clients see, so it never sees anything you or your clients enter. It loads only if you opt in through our cookie banner.

Advertising cookies (only with consent). We plan to add advertising cookies, specifically Google Ads and the Meta (Facebook) Pixel, to measure our advertising. These are not active today. When they go live, they will load only if you opt in through our cookie banner. By default every non-essential category is off: we do not load any non-essential cookie until you choose "Accept all."

Changing your mind. You can review or withdraw your consent at any time using the Cookie preferenceslink in the footer. Choosing "Essential only" (or withdrawing consent) stops any non-essential cookies from loading and removes the analytics cookies already set.

EU/UK visitors. Consistent with the GDPR and the ePrivacy rules, we ask for your opt-in consent before loading any analytics or advertising cookies; essential cookies do not require consent.

California visitors.If we activate advertising cookies, that activity could be treated as "sharing" for cross-context behavioral advertising under the CCPA/CPRA. We treat your "Essential only" choice (and our default-off setting) as a Do Not Sell or Sharesignal, and we honor opt-out preference signals such as Global Privacy Control. Because non-essential cookies are off until you opt in, there is nothing to opt out of unless and until you choose "Accept all."

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. We honor these requests regardless of location. To make a request, email privacy@ledgendry.com. We will verify that you control the account email before acting on a request, and we will not discriminate against you for exercising these rights.

To request deletion of your personal information, email privacy@ledgendry.com from the email address on your account. Deletion is handled manually, and we commit to completing verified requests within 30 days (we may extend this where the law allows if a request is complex).

Some information may be retained after a deletion request, namely:

• invoice, tax, and financial records we are required by law to keep;
• payment records held by Stripe under Stripe's own retention obligations; and
• anonymized or aggregated data that no longer identifies you.

If you are the client of a business that uses Ledgendry, that business controls your data: direct your deletion request to them, and we will assist them as their processor.

We keep your information for as long as your account is active and as needed to provide the Service. After account closure or a deletion request, we remove personal information within the window described above, except for the legally-required and anonymized records noted in the Data deletion section.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls through our infrastructure providers. No system is perfectly secure, but we work to keep your data safe and to respond promptly to issues.

The Service is for business use by adults and is not directed to children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.

For any privacy question or request, email privacy@ledgendry.com, or write to Ledgendry LLC, 731 SE Alices Rd #1122, Waukee, IA 50263.